Frequently Asked Questions

Starting counselling can bring up many questions, and that's perfectly normal. I've gathered some of the most common ones here, along with clear and supportive answers. My goal is to provide a safe and understanding space where your concerns are heard and addressed.

What if I’m not sure what I need help with?
That’s completely okay. You don’t need to have all the answers before you begin. Many people start with a general feeling that something isn’t quite right, and we figure it out together from there.

What if I just end up crying the whole time?
That’s more common than you think, and perfectly okay. This is a safe space where whatever comes up is welcome. You won’t be rushed or judged.

Can I come even if I feel like other people have it worse?
Yes. Just because someone else is struggling doesn’t mean your experience doesn’t matter. If it’s bothering you, it’s valid, and you’re allowed to get support.

Will we just talk about the past?
We can explore the past if it helps make sense of what’s happening now, but sessions are focused on where you are and what will actually help you move forward.

What if I don’t know where to start or what to say?
That’s okay. There’s no pressure to perform or have it all figured out. We can start wherever you are, even if it’s just sitting quietly for a moment.

What if I’m worried about someone I know finding out?
Your privacy matters. Sessions are completely confidential, and online appointments can give you extra flexibility if discretion is important to you.

Is online counselling as effective as in-person counselling?
For many people, online counselling is just as effective and offers greater flexibility. The most important factor is the therapeutic relationship, which can develop just as strongly online.

How do I know whether online or in-person counselling is right for me?
This often depends on your personal preferences, comfort level, and practical circumstances. We can discuss both options to help you decide what suits you best.

Will online counselling feel awkward?

It's normal to feel a little awkward at first with any new experience. I aim to create a comfortable online environment, and most clients quickly adjust and find it feels natural.

What if I do not have much privacy at home?
If privacy at home is a concern for online sessions, we can explore ways to schedule sessions at times or from locations where you can ensure confidentiality.

What is the price of an appointment?

Counselling sessions are one hour long. The cost for an individual session is $100, and for a couple it is $120 (this includes GST). I aim to keep my services affordable.

When is the next available appointment?

Please visit the book an appointment page to send a booking inquiry.

Where is the building located?

I am located at 69 Bank Street, Whangarei, New Zealand. For specific details or directions, please contact me directly.

What if the cost is an issue for me?

If the cost is a concern, please mention this in the message section of the booking form. I am happy to discuss potential options or funding available to make counselling accessible.

Ready to take the next step?

I hope these answers have provided clarity and reassurance. If you have any further questions, or if you're ready to start your counselling journey, I am here to help. Your well-being is my priority.